We want to offer a service that is tailored to the needs of our customers. For this reason we have differentiated the delivery services.
Below is the detail for shipments to Italy:
- Economic shipping with tracking – SDA
- Service provided by SDA Express courier
- Price 4,99 €
- Delivery takes about 3-7 business days, includes the tracking code to track the shipment. The shipping code will be sent to you by e-mail. If you do not receive the goods within 10 days, please contact us using the contact form.
- This includes two delivery attempts and the storage of purchased products at the post office for 7 days.
- Fast tracked shipping – TNT
- Service provided by TNT
- Price 7,60 €
- Delivery takes about 1-2 business days, includes the tracking code to track the shipment. The shipping code will be sent to you by e-mail. If you do not receive the goods within 5 days, please contact us using the contact form.
- Free tracked shipping – SDA
- Service provided by SDA Express courier
- for orders over 50 €
- Delivery takes about 3-7 business days, includes the tracking code to track the shipment. The shipping code will be sent to you by e-mail. If you do not receive the goods within 10 days, please contact us using the contact form.
- This includes two delivery attempts and the storage of purchased products at the post office for 7 days.
You can choose the type of shipment from the cart, by clicking on “Calculate shipment”, or directly from the checkout. The cost will be added to the total price of the products you wish to purchase.
Loss practice
The loss file can be opened after 20 working days (Saturdays, Sundays and holidays are excluded from the count of days) from the date of departure of the order from our office.
An order will be considered lost, therefore refunded, only after verification by the carrier.
Shipments with a positive delivery result will not be considered lost, therefore they will not be refunded.
Delivery time
At the checkout, the expected delivery date is indicated at the bottom of each shipping option. This date is to be considered purely indicative, therefore it cannot be considered binding. Times are calculated on a statistical basis, actual delivery dates may differ from what is indicated.
The shipment takes place the day after the purchase, if made before 20.00. In case of purchase made on Saturday, Sunday or during a public holiday, the shipment will take place on Monday or the first working day. We do not ship on Saturdays.
Allowed destinations
We can ship to all the countries indicated in the table below, the shipping costs will be calculated based on the country of destination.
Orders with unidentifiable recipients will not be accepted, therefore shipments to post office boxes (eg POBOX) or similar services will not be accepted.
| Nation | Shipping cost |
| AUSTRIA | €21,00 |
| BELGIUM | €21,00 |
| BULGARIA | €26,00 |
| CANADA | €28,00 |
| CIPRO | €26,00 |
| CROATIA | €26,00 |
| DENMARK | €21,00 |
| ESTONIA | €26,00 |
| FINLAND | €21,00 |
| FRANCE | €21,00 |
| GERMANY | €21,00 |
| GREECE | €21,00 |
| IRELAND | €26,00 |
| JERSEY | €26,50 |
| LATVIA | €26,00 |
| LITHUANIA | €26,00 |
| LUXEMBOURG | €21,00 |
| MALTA | €26,00 |
| MONACO | €21,00 |
| NETHERLANDS | €21,00 |
| POLAND | €26,00 |
| PORTUGAL | €21,00 |
| UNITED KINGDOM | €26,50 |
| CZECH REPUBLIC | €26,00 |
| ROMANIA | €26,00 |
| SLOVAKIA | €26,00 |
| SLOVENIA | €26,00 |
| SPAIN | €21,00 |
| UNITED STATES | €28,00 |
| SWEDEN | €21,00 |
| SWISS | €24,50 |
| HUNGARY | €26,00 |