Delivery

We aim to offer a service tailored to our customers’ needs. For this reason, we have diversified our delivery options.

Here are the shipping details for Italy:

• Economy tracked shipping – SDA
  
  • Service operated by  SDA – Poste Italiane
  • Price 5,99 €
  • Delivery takes approximately 3–5 business days and includes a tracking code to monitor your shipment. The tracking code will be sent to you via email. If you do not receive your order within 10 days, please contact us using the dedicated contact form.
  • Two delivery attempts are included, as well as storage of the purchased items at the post office for 7 days.

• Delivery to a pickup point – Italy Only
  • Shipping via SDA – Poste Italiane
  • Price 7,15 €
  • Delivery takes approximately 3–5 business days and includes a tracking code to monitor your shipment. During checkout, you can select the most convenient Poste pickup point for you. This way, you can easily collect your purchase without having to wait for the courier.

• Fast tracked delivery
  • Shipping via SDA – Poste Italiane
  • Price 8,99 €
  • Delivery takes approximately 1–2 business days and includes a tracking code to monitor your shipment. The tracking code will be sent to you via email. If you do not receive your order within 10 days, please contact us using the dedicated contact form.

• Free shipping – SDA – Italy Only
  
  • Service operated by SDA – Poste Italiane
  • for orders over €60
  • Delivery takes approximately 3–7 business days and includes a tracking code to monitor your shipment. The tracking code will be sent to you via email. If you do not receive your order within 10 days, please contact us using the dedicated contact form.
  • Two delivery attempts are included, as well as storage of the purchased items at the post office for 7 days.

You can choose the shipping method from the cart by clicking on “Calculate shipping,” or directly at checkout. The shipping cost will be added to the total price of the products you wish to purchase.

Lost shipment

A loss report can be filed after 20 business days have passed (Saturdays, Sundays, and public holidays are excluded from the count), starting from the date the order was dispatched from our facility.

An order will be considered lost — and therefore eligible for a refund — only after the necessary checks have been completed by the carrier.

Shipments marked as successfully delivered will not be considered lost and, therefore, will not be refunded.

Delivery times

For deliveries within Italy only, the estimated delivery date is shown under each shipping option during the checkout process. This date is purely indicative and should not be considered binding. Delivery times are calculated based on statistical averages, and actual delivery dates may differ from those indicated.

Orders placed by 8:00 PM are shipped the following day. If the purchase is made on a Saturday, Sunday, or public holiday, the shipment will be processed on Monday or the next available business day. No shipments are made on Saturdays.

Allowed destinations

We can ship to all the countries listed in the table below. Shipping costs will be calculated based on the destination country.

Orders with an unidentifiable recipient will not be accepted; therefore, we do not ship to P.O. boxes or similar services.